Customer support
Already a customer? We're here to help.
Report a problem, check on a job, approve a quote or order fobs in the customer portal. It goes straight to our service team.
Customer portal
What you can do in the portal
Sign in with the email address we have for you — with your password, or ask the sign-in page to email you a secure link.
Something urgent — a door that won't lock, or people locked in or out? Call 1300 312 184.
- Report a problem Tell us what's wrong, add photos, and we take it from there
- Track your jobs See what's booked, in progress and done
- Approve quotes Review and accept quotes online
- Order fobs Pre-configured and posted to your facility