Camera Footage Review
If your CCTV system is compatible, each check-in log entry includes a link to retrieve and play the corresponding camera footage — instant visual verification.
Flagship Product
DoorGuard24
The seamless bridge between your access control hardware and gym management software. Automated member synchronisation, real-time check-in logs, and zero manual intervention.
Overview
What is DoorGuard24?
DoorGuard24 is a powerful middleware solution developed by InnerTelligence to provide seamless integration between access control systems and gym management software.
Designed to work quietly in the background, DoorGuard24 simplifies membership management by automating essential tasks related to access control — ensuring that gym owners and staff can focus on providing a great experience for their members.
When a member is added, removed, or suspended in your gym software, DoorGuard24 updates the access control panel in real time. No manual work. No mismatches. No members stuck at the door.
The access control panel remains the authority for letting members through the door. Its sole purpose is to manage the door, even when the internet is down — so it must match what's in your software exactly. Keeping the two in step is DoorGuard24's job.
Why this matters
Unlike gym software check-in reports, DoorGuard24 also shows when members are denied access — because the access panel controls the door, not the software.
This means you can see the reason a member was denied and resolve it quickly — creating a better member experience and reducing front-desk complaints.
How It Works
Three steps to seamless access
DoorGuard24 sits between your gym management software and your access control hardware, keeping everything in sync automatically.
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01
Software Integration
DoorGuard24 connects to your gym management software and pulls member data.
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02
Access Verification
When a member presents their card, fob, or phone at the door, the access panel checks their permissions and opens the door if they're valid.
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03
Attendance Reported Back
Every entry the panel lets through is reported back to your gym software as an attendance.
Reports
Reports that answer real questions
Every check-in becomes something you can use. Pick a report, a date range and the doors you care about — DoorGuard24 does the rest, and exports it to PDF or CSV.
- New versus returning members, month by month
- Peak days and times, with an hour-by-weekday heatmap
- Denied entries and the reasons behind them
- Tailgate events at the doors you choose
Key Features
Also built in
MobilePass Support
With MobilePass, members open the door with their phone — in the DoorGuard24 app or from an Apple or Google Wallet card. No fobs or cards needed.
Integrations
Gym software we integrate with
We work closely with each platform to ensure reliability and relevance. Our integration list is constantly expanding.
Gym management software
- Hapana
- Mindbody
- ABC Glofox
- Clubworx
- Xplor Gym
- Perfect Gym
- Clubware
- Team Access
Momence: a limited integration only — not suited to real-time updates.
Hardware
Access control platforms we work with
DoorGuard24 connects multiple hardware brands with multiple software systems. We can also integrate with other platforms that have an API — contact us if you have something different.
Inner Range
We integrate with three Inner Range products, our preferred and most deeply supported platform.
- Inception — Web-based panel, no server required. Supports Sky Command mobile app for remote door and security control.
- Integriti — Enterprise-grade system designed to run entire buildings. Requires a dedicated server and may need additional licences.
- Concept 3/4000 — Legacy platform (manufacturer support discontinued). Still functioning in the field. Upgrade to Integriti recommended for new licences.
Paxton Net2
Purely access control. We integrate to the computer that operates the Paxton data, which updates member permissions. Successfully integrated with more than a dozen systems.
ICT Protege
Full integration available with the latest version installed. A robust access control and security platform.
Other Platforms
We can integrate with other platforms providing they have an API — for example:
Gantner
Salto
Brivo
Avigilon